Privacy Policy
Last updated: 2026
This Privacy Policy describes how TOG-Gems LLC ("we," "us," or "our") collects, uses, and protects information you provide when you visit tog-gems.com (the "Site") or contact us through it.
Information We Collect
We collect information you voluntarily provide when you use our contact form or otherwise reach out to us, including:
- Your name
- Your email address
- Your phone number, if provided
- Any message content you submit, including which gemstone (if any) your inquiry relates to
We do not require account creation to browse the Site, and we do not knowingly collect information from visitors who do not submit a form.
How We Use Your Information
Information you submit is used solely to:
- Respond to your inquiry
- Provide quotes, availability information, or additional details about a gemstone
- Process a purchase you have arranged with us directly
- Maintain an internal record of customer communications
How We Store Your Information
Inquiry submissions are stored in a secure database associated with our Site and are accessible only to TOG-Gems. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Third-Party Services
We may use standard third-party infrastructure providers (such as web hosting and email delivery services) to operate the Site and respond to inquiries. These providers process information solely on our behalf and are not authorized to use it for their own purposes.
Cookies and Analytics
The Site may use minimal, standard web technologies to understand general traffic patterns. We do not use this information to individually identify visitors.
Your Rights
You may contact us at any time to request that we delete personal information you have submitted to us, or to ask what information we hold about you. We will honor reasonable requests to the extent consistent with our recordkeeping obligations.
Security
We take reasonable technical measures to protect information submitted to us. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
Questions about this Privacy Policy can be directed to us via our Contact page.